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Privacy Policy

Effective Date

April 12, 2026

1. Introduction

At Defined Smiles Dental Hygiene Clinic, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable Nova Scotia laws including PHIA (Personal Health Information Act)

2. Information We Collect

Personal Identification Information:
- Name
- Phone number
- Email address

Health Information:
- Medical and dental history
- Treatment records
- Radiographs

Website Usage Information:
- IP address
- Browser type
- Pages visited

3. How We Use Your Information

- Provide dental hygiene services
- Schedule appointments
- Communicate with patients
- Process payments and insurance claims
- Improve services
- Comply with legal requirements

4. Consent

By using our website or providing your information, you consent to its collection and use as described. You may withdraw consent subject to legal limitations.

5. Disclosure of Information

We may share information with insurance providers, healthcare providers, or authorities as required by law. We do not sell personal information.

6. Data Security

We use safeguards such as secure systems, password protection, and staff training to protect your information.

7. Cookies & Tracking

Our website may use cookies or analytics tools. You can disable cookies in your browser.

8. Access & Correction

You may request access to or correction of your personal information by contacting us.

9. Retention

We retain records according to Nova Scotia regulations (at least 10 years).

10. Third-Party Links

We are not responsible for the privacy practices of external websites.

11. Contact Information

Privacy Officer: Michelle Langille
Defined Smiles Dental Hygiene Clinic
Address: 145 North Foord St. PO Box 1819 Stellarton NS B0K 1S0
Phone: 902-921-1156
Email: info@definesmiles.ca

12. Changes to Policy

We may update this policy periodically. Changes will be posted with a revised effective date.

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